Kenmore washer shift actuator troubleshooting

A malfunctioning shift actuator might lead to issues like the washer not agitating, spinning, or draining properly. You may notice unusual noises or error codes on the display. If the washer doesn’t shift between cycles, the shift actuator could be the culprit.

Rest of other common problems would be excessive vibration, uneven loads, and water remaining in the drum after the cycle.

Additionally, you might observe error codes like “F7E1 or F7E5” on the display panel.

Bad shift actuator symptoms of Kenmore Washer

Here are the common problems may appear with your washer when you have a bad shift actuator:

1. Cycle Disruptions: If you notice abrupt pauses or inconsistent cycle progression, it could indicate a shift actuator problem.
2. Inadequate Agitation or Spinning: Improper shifting may lead to insufficient agitation or spinning, leaving your clothes inadequately cleaned or damp.
3. Unusual Noises: Grinding or clicking noises during cycles could point to a shift actuator malfunction.
4. Error Codes: Modern Kenmore washers often display error codes on the control panel. Specific codes might indicate shift actuator issues.
5. Agitation and Spinning Issues: Clothes not being agitated properly or coming out excessively wet after spinning can be signs of a faulty shift actuator disrupting the normal cycle sequence.
6. Inconsistent Drainage: A malfunctioning shift actuator can lead to drainage problems, resulting in water retention in the drum even after the cycle has completed.

Kenmore washer shift actuator troubleshooting

Now that we’ve identified the potential issues, let’s delve into the troubleshooting process.

1. Power Cycle the Washer

A simple power cycle can sometimes reset minor glitches. Unplug the washer for a few minutes, then plug it back in and try running a cycle again.

I have already written a full guideline on how to reset Kenmore washer. You can go to this post and back to this post to continue.

2. Check for Physical Obstructions

Inspect the area around the shift actuator for any objects that might be blocking its movement. Clear any obstructions to do so you can clean your Kenmore washing machine and test the washer.

3. Test the Lid Switch

A faulty lid switch can interfere with the shift actuator’s functioning. Open and close the lid of the washer; you should hear a clicking sound. If not, the lid switch might need replacement or bypassing the lid switch will make a breeze.

4. Calibrate the Shift Actuator

Some Kenmore washers allow you to manually calibrate the shift actuator. Check your user manual for instructions on how to perform this calibration.

5. Inspect Wiring Connections

Loose or damaged wiring can disrupt communication between components. Carefully inspect the wiring harness connected to the shift actuator and ensure everything is secure.

6. Run Diagnostic Tests

Many Kenmore washers have built-in diagnostic modes. Refer to your user manual to access these tests and diagnose the issue more accurately.

Most modern Kenmore washers have a built-in diagnostic mode that provides valuable information about the appliance’s status and potential issues. To access this mode, follow these steps:

• Step 1: Make sure the washer is unplugged.
• Step 2: Press and hold the Start button.
• Step 3: While holding the Start button, plug the washer back in.
• Step 4: Continue holding the Start button until the diagnostic mode is initiated.

Navigating the Diagnostic Mode Menu

Once you’ve successfully accessed the diagnostic mode, you’ll be able to navigate through a menu that displays various test options. These tests can include checks for the motor, water inlet valves to replace when needed, door locks, and more.

Running Specific Diagnostic Tests

Let’s walk through the process of running a couple of common diagnostic tests:

Motor Test

This test checks the functionality of the washer’s motor and its ability to agitate and spin. Follow these steps:

• Step 1: Select the Motor Test option from the diagnostic mode menu.
• Step 2: Initiate the test and observe the motor’s behavior. It should agitate and spin smoothly without any unusual noises.

Water Inlet Valve Test

This test evaluates the water inlet valves responsible for filling the washer with water. To run the test:

• Step 1: Choose the Water Inlet Valve Test from the diagnostic mode menu.
• Step 2: Allow the test to run, and check if water flows adequately into the washer during different cycles.

Interpreting Diagnostic Codes

During the Kenmore washer diagnostic mode tests, your Kenmore washer might display error codes that provide valuable insights into the issue. Refer to your washer’s user manual or the manufacturer’s website to decode these error messages accurately.

Utilizing the Multimeter for Advanced Testing

In some cases, you might need to perform advanced diagnostic tests using a multimeter to measure electrical continuity and identify faulty components. This step is recommended for those with a basic understanding of electrical systems.

Replace the Shift Actuator

If all else fails, it might be time to replace the shift actuator.

Step 1: Access the Shift Actuator

1. Unplug the washer and turn off the water supply.
2. Remove any clothing from the washer and keep a towel or bucket handy to catch water.

Step 2: Remove the Control Panel

1. Use a screwdriver to remove the screws securing the control panel.
2. Gently lift the control panel and disconnect any wires attached to it.

Step 3: Remove the Top Panel

1. Locate and remove the screws holding the top panel in place.
2. Slide the panel back and lift it off.

Step 4: Detach the Front Panel

1. Open the washer door and find the screws securing the front panel.
2. Once removed, lift and tilt the front panel to unhook it from the bottom clips.
3. Set the front panel aside.

Step 5: Remove the Old Shift Actuator

1. Locate the shift actuator, usually positioned near the motor and cam assembly.
2. Carefully disconnect any wires and hoses connected to the actuator.
3. Use a wrench or pliers to loosen and remove the bolts securing the actuator.
4. Slide out the old shift actuator.

Step 6: Install the New Shift Actuator

1. Position the new shift actuator in place.
2. Secure it with the bolts you removed earlier.
3. Reconnect the wires and hoses.

Step 7: Reassemble the Washer

1. Place the front panel back onto the bottom clips.
2. Secure the screws to reattach the front panel.
3. Slide the top panel into place and secure it with screws.
4. Reconnect the wires to the control panel and secure it back in place with screws.

Step 8: Test the Washer

1. Plug the washer back in and turn on the water supply.
2. Run a test cycle to ensure the new shift actuator is functioning correctly.
3. Observe the washer’s performance and listen for any unusual sounds.

Conclusion

Dealing with a malfunctioning shift actuator in your Kenmore washer can be a daunting task, but armed with the knowledge Kenmore washing machine troubleshooting guide, you’re well-equipped to tackle the issue head-on. By following the step-by-step solutions provided here, you can restore your Kenmore washer’s optimal performance and get back to enjoying clean, fresh laundry hassle-free.